According to a recent study by Accenture, organizations that focus strongly on interpersonal skills learning are on average 27 percent more productive and have 40 percent higher revenue growth than their competitors.
In-depth knowledge and the required skill sets are necessary conditions for success and promotion; however, most successful people have certain personalty traits and practice a certain life style behavior that facilitates continuous growth and learning. The following are suggestions from the Harvard Business Review article titled “How The Best of Best Get Better and Better”, and Dr. Kenneth Nowack a licensed clinical psychologist:
- being conscientious and achievement oriented
- having a long term perspective
- identifying and deploying hardwired talents and strengths
- blocking out distractions
- practicing forgiveness and redirecting anger to more constructive feelings
- utilizing the support of others
- seeking candid feedback
- stretching development
- reflecting on ways to improve and celebrating success
- actively acknowledging stress and practicing stress reduction techniques
- maintaining regular sleep cycles
- taking time for physical activities
One of the first things required to be successful is self-awareness and the key to making self-awareness work is versatility. Research by Tracom found that managers who exhibited higher versatility were 27 percent better at leading teams and twenty five percent better at coaching others. With an increasingly global marketplace, the growing emphasis on social networking and connectivity, and the younger generation expectations from the workplace, more organizations are realizing the importance of team units. Therefore, interpersonal skills and working well with others is becoming more important in the emerging collaborative working environment. According to another Tracom study organizational, time management, and behavioral skills not only have a direct effect on the individual’s productivity, but also they are tied to improving bottom line successes.
Keeping this in mind learning organizations can leverage the work styles, choices, and techniques of their successful employees to improve the overall productivity of their work force.
Training Tips and Techniques
There are many techniques learning organizations can use to train employees on the self-awareness, versatility, and interpersonal skills necessary for workplace success.
- techniques for putting the individuals in the right mindset for self-awareness
- training and assessment of individuals work styles and personality traits; provide real life examples and how the materials and cases are related to their everyday work routine
- building in metrics to monitor the behavioral change
- celebrating and rewarding success at the specific achievement point
- deploy relapse prevention strategies when necessary
Source: CLO Magazine