Laleh Shahidi
lshahidi@gmail.com
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PROFESSIONAL PROFILE
* Program Development in Healthcare Informatics
* Cross-functional project development in Healthcare Informatics
* Design and prototyping of a profiling system for healthcare providers
* Development and deployment of partnership life cycle
* Development and deployment of content / collaboration product development life cycle
* Design and prototyping of knowledge capture, transfer, and mobilization system
* Development of the building blocks for learning architecture 2.0
* Development and deployment of off-line / online communities
* Strong Negotiation, interpersonal, analytical, and presentation skills

EXPERIENCE
Managing Director 2006-present
APS Consulting Group - San Ramon, CA
APS Consulting Group has been working with it’s clients to formulate strategies and design processes, tools, and systems for addressing their business needs.

Some of the projects have entailed a framework for the roll out of healthcare informatics programs, organizational gap analysis, building a framework for learning architecture 2.0, designing interactive textbooks, building communities of experts and practices, developing and executing partnership processes, designing profiling systems, knowledge capture of the retiring baby boomers, as well as content management strategies and designs.

Some of it’s clients include McGraw Hill Publishing Health and Human Performance; San Mateo County Health and Human Services; American College of Surgeons, SG Capital Partners; Teachers Without Border, and Human Capital Institute.

CEO – Founder 2003-2006
Active Path Solution - Danville, CA
Company provided content management and eLearning software and services to improve enterprise cross-functional collaboration
* Developed patented technology to help individuals and organizations effectively manage information to increase productivity, reduce costs, and improve team collaboration
* Led an international team of engineers to develop a software platform that simplifies cross-functional collaboration

Intrapreneur, Assistant Professor, Program Director
Distance Education School of Nursing, Applied Informatics School of Medicine 1998-2001
University of California San Francisco - San Francisco, CA
Spearheaded initiatives for integrating information technologies into the schools’ curricula and instruction. Reported to the Executive Dean of Education at the School of Medicine and the Associate Dean of Administration at the School of Nursing
* Promoted cross-functional, multidisciplinary collaboration through customizing, re-use, and sharing of intellectual property across different divisions and departments
* Designed and deployed:
–a technology-based educational infrastructure for distance education
–a virtual environment for rapid redesigning of curriculum structure to enhance and share the web-based domain expertise
* online and live faculty development programs
* Developed seventeen web-based courses

Intrapreneur, Assistant Professor, Assistant Course Director
Medical Informatics 1995-1998
University of South Florida - Tampa, FL
Initiated a multidisciplinary graduate program in Medical Informatics. Reported to the Associate Dean of Graduate Medical School
* Developed and led the Informatics Task Force, composed of multiple Colleges of the University, hospitals, and telecommunications companies
* Implemented change management processes that led to better utilization of content and information by faculty, staff, and students
* Developed a prototype collaborative technology-based infrastructure in Medical Informatics

EDUCATION
University of South Florida, Tampa, FL
* Ph.D., Interdisciplinary Studies And Medical Informatics
      –Post-Doctoral Fellowship In Medical Informatics
* M.Ed., Instructional Technology
Boston University, Boston, MA
* B.A., Art History

ACHIEVEMENTS
* Patent Application: System & Method for Content Development
* Twenty-seven papers and multiple international presentations
* Member of Nonprofit Technology Advisory Board, Cisco Systems
* Member of Advisory Council, eLearning Forum ( Stanford Research Institute )
* Member of Advisory Group, The Communication Group
* Sponsor of The Recession Project, JL Talley and Associates
* Facilitator, Program for the Future CoLABoration 2010 Mash Up
* Candidate for Keynote Speaker at Community of Academic Technology Staff Annual Conference March 2008, California State University
* Invited Lecturer on Entrepreneuship, SFSU - iLead - Saint Mary’s College of California
* Certificates of Appreciation, USF College of Medicine, Dean’s Office
* Certificates of Achievement, USF Center for Teaching Enhancement
* Grant Proposal Reviewer, Idaho Technology, Idaho State Board of Education
* Candidate for the Executive Committee, UCSF Medical Information Science
* Chair of Multiple Committees, USF - UCSF
* Silver Medal, Kung-Fu US Open, USCKF
* Phi Kappa Phi Honor Society
* Certificate of Advanced Toastmaster, Danville Charter Club
* Chair of Web and Technology Committee, Danville Chamber of Commerce

My graduate training is in Medical Informatics and Interdisciplinary Studies and participated in a Post-Doctoral Fellowship in Medical Informatics. I have worked with my clients to formulate strategies, design processes, and tools for different aspects of operation in health informatics.

PROFESSIONAL PROFILE

• Many years of experience in health and medical technologies, healthcare compliance, and standards
• Deep knowledge of the healthcare industry with thorough understanding of organizational culture and management challenges
• Strong strategic planning, leadership, and management skills that can assist healthcare organizations in formulation and implementation of their healthcare IT strategies. and making it easier for providers to do their jobs” by refining their workflows to take full advantage of I.T
• Thorough understanding of technical skills required in the use, implementation,  and maintenance of healthcare technologies
• Expertise in healthcare professional training for workflow and change management required for successful deployment of EMR systems
• Strong communication skills that can bridge the too frequent communication gap between patients, clinicians, administrators, and IT staff

CONSULTING PROJECTS

American College of Surgeons: Maintenance of Certification
Designed tools and process w to be used by individual surgeons to gather information in an organized, searchable, and retrievable manner, to assist surgeons in meeting the requirements of Maintenance of Certification.
The platform has several purposes. First, it is a physical reminder of the process itself. Second, it is organized so that surgeons can be aware and keep track of what they need to be doing when. Third, it easily captures documents using “drag and drop”, and stores at a remote secure server. Fourth, it generates the reports needed for the application process.

CBYON: Hippa Compliance
Designed and implemented tools and processes for the users of a medical device company to comply with  the Department of Health and Human Services rules for “Protected Health Information” or PHI.  HIPAA includes provisions for electronic transactions, and required safeguards to protect the security and confidentiality of PHI

University of South Florida: Research Compliance Solutions
Designed tools and processes  to  address three interrelated organizational requirements:a) understanding the regulation, relevance, and updatesb) training the staffc) seamless integration with work flow and providing audit trails

SG Capital Partners: Market Research and Analysis of Electronic Medical Applications
One of the major impediments to the successful roll-out of EMR systems is the supporting change management process to ensure smooth transition of workflows that facilitates collaboration and addresses resistance to change. Conducted market research to identify applications that optimize the current workflows, rather than requiring major structural and cultural changes within the hospitals and medical centers.  Offered expertise in operational and change management, strategic planning, knowledge management, and cross function collaboration.

University of California San Francisco (UCSF): Intrapreneur, Assistant Professor and Program Director: Distance Education and Applied Informatics
Spearheaded initiatives for integrating information technologies into the schools’ curricula and instruction. Reported to the Executive Dean of Education at the School of Medicine and the Associate Dean of Administration at the School of Nursing

• Promoted cross-functional, multidisciplinary collaboration through customizing, re-use, and sharing of intellectual property across different divisions and departments
• Designed and deployed:
       1.   a technology-based educational infrastructure for distance education
       2.   a virtual environment for rapid redesigning of curriculum structure to enhance and share the web-based domain expertise
       3.  online and live faculty development programs
       4.   Developed seventeen web-based courses

University of South Florida (USF):  Intrapreneur, Assistant Professor and Course Director: Medical Informatics Program /    
Initiated a multidisciplinary graduate program in Medical Informatics. Reported to the Associate Dean of Graduate Medical School

• Developed and led the Informatics Task Force
• Implemented change management processes
• Designed and developed a fourth year elective curriculum in Medical Informatics based on research in organizational behavior, management science, cognitive science, psychology, and information technology.  The course covered the following topics:
          1.  Electronic Medical Records
          2.  Telemedicine
          3.  Evidence-based Medicine
          4.  Hospital Information Systems