Select an approach for the knowledge capture through initial exploration of the following:

• Types of knowledge: knowledge is not simply the accumulation of facts or even experience. It comes in a variety of flavors. An early assessment the interviewer needs to make is what type of knowledge are they searching for.
• Explore the knowledge: there are a number of questions or issues that will surface in exploring someone’s expertise initially. Your discoveries in response to any of these could provide direction for how to proceed.
• Strategies for capture: as the nature and the shape of the knowledge becomes clear, it’s time to settle on the more specific strategies for pursuing the knowledge capture. This requires envisioning the final product, both in terms of content, structure, and media.

Source: Jerry Talley and Laleh Shahidi