Knowledge Management Key Concepts

Classifying Knowledge (categories, types, components, integration of knowledge sources)

Categories of Knowledge

  • tacit
  • explicit

Components of Knowledge emphasis on conversation and discussion

  • judgment
  • experiential knowledge
  • values, assumptions, and beliefs
  • intelligence

The Three Fundamental Steps of Knowledge (acquisition, sharing, and utilization)

Knowledge acquisition

  • process of development and creation of insights, skills, and relationships

Knowledge sharing

  • disseminating and making available what is already known
  • collaborative problem solving, conversations, teamwork generates knowledge assets

Knowledge utilization

  • available knowledge can be generalized and applied

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