Knowledge Management Key Concepts
Classifying Knowledge (categories, types, components, integration of knowledge sources)
Categories of Knowledge
- tacit
- explicit
Components of Knowledge emphasis on conversation and discussion
- judgment
- experiential knowledge
- values, assumptions, and beliefs
- intelligence
The Three Fundamental Steps of Knowledge (acquisition, sharing, and utilization)
Knowledge acquisition
- process of development and creation of insights, skills, and relationships
Knowledge sharing
- disseminating and making available what is already known
- collaborative problem solving, conversations, teamwork generates knowledge assets
Knowledge utilization
- available knowledge can be generalized and applied