Maximizing the Use of Technology
Effective knowledge management typically requires an appropriate combination of organizational, social, and managerial initiatives along with deployment of appropriate technology.
There are many technologies that can support or enhance the transformation of knowledge. Examples are: content management tools, elearning tools, collaboration tools, authoring tools, structured repositories, knowledge mapping tools, process modeler tools, and more. These individual technologies are not in themselves knowledge management solutions. For each business objective we can assemble a set of tools to address the specific business risk or challenge. To maximize the use of these technologies, it is important to invest resources in information architecture, content strategy, and adhering to standards.